TELUGU FILM & TV DANCERS & DANCE DIRECTORS ASSOCIATION

Cancellation & Refund

· a. TELUGU FILM TV DANCERS & DANCE DIRECTORS ASSOCIATION shall confirm and initiate the execution of the transaction initiated by You upon receiving confirmation from You for the same. If You wish to cancel a transaction on the Platform, you shall select the cancel option on the Platform. It is to be noted that You may have to pay a cancellation fee for transactions initiated on the Platform for which work has already been commenced by the Delivery Partner or the Merchant, as the case may be. With respect to work commenced by Merchants the cancellation fee will be charged to You which will be in accordance with the cancellation and refund policies of such Merchants.

·         b. TELUGU FILM TV DANCERS & DANCE DIRECTORS ASSOCIATION may cancel the transaction initiated by You on the Platform, if:

o    The designated address to avail the TELUGU FILM TV DANCERS & DANCE DIRECTORS ASSOCIATION Services provided by You is outside the service zone of TELUGU FILM TV DANCERS & DANCE DIRECTORS ASSOCIATION.

o    Failure to get your response via phone or any other communication channel at the time of confirmation of the renewal confirmation.

o    Information, instructions and authorizations provided by You is not complete or sufficient to execute the transaction initiated by You on the Platform.

o    If in case of tied-up Merchants, the Tied-Up Merchant outlet is closed.

o    If a Delivery Partner is not available to perform the services, as may be requested.

o    If the transaction cannot be completed for reasons not in control of TELUGU FILM TV DANCERS & DANCE DIRECTORS ASSOCIATION.

 

·         c. You shall only be able to claim refunds for transactions initiated by You only if You have already pre-paid the fees with respect to such transaction. Subject to relevant Merchant’s refund policy and in accordance therein, You shall be eligible to get the refund in the 15 working days:

o    If the wrong Item has been delivered to You, which does not match with the Item for which You had initiated a transaction on the Platform.

o    TELUGU FILM TV DANCERS & DANCE DIRECTORS ASSOCIATION has cancelled the order because of any reason mentioned under Para 6 (b) above.

o    All decisions with respect to refunds will be at the sole discretion of TELUGU FILM TV DANCERS & DANCE DIRECTORS ASSOCIATION and in accordance with TELUGU FILM TV DANCERS & DANCE DIRECTORS ASSOCIATION’s internal refund policy (Refund Metrix) and the same shall be final and binding. All refunds initiated by TELUGU FILM TV DANCERS & DANCE DIRECTORS ASSOCIATION shall be refunded to the financial source account from which, you have initiated the transaction on the Platform.



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